JOB DESCRIPTIONS - You Never Knew How Much You Needed Them!
Presenter: Kathleen Tollison
Date: August 22, 2018


Need a good, solid job description for every position in your hospital? Come on over! Also...job descriptions are more than just a basic list of duties and standards. I'll show you how to use them in other places besides your employee manual. 

Employee Evaluation Workshop

Presenter: Leslie Gutierrez

Objectives:
-identify what to include in a formal employee evaluation
-share ideas on different evaluation templates
-grasp a better understanding of employee evals
-work to improve your evaluation method/template

Onboarding
Presenter by Kathleen Tollison

Date: July 17, 2019

Onboarding, orientation, and training are all critical factors to maintaining productive staff members. Onboarding new hires involves introducing them to your hospitals culture, processes, and giving them the tools they need to succeed in their new position. 

Kathleen will cover:
- The beginning, middle, and end of the onboarding process.
- Different types of onboarding programs you can use based on your hospital/clinic size.
- Examples and support tools to help you set up a successful onboarding program at your hospital.


HVPMA'S Bi-Annual Meeting - April 18, 2018
"Leaders: No Matter Who You Are...It Matters"
Presenter: Deb Stone, MBA, PhD, CVPM


"No matter if you are the owner, owner's significant other, manager, associate, technician, or CSR....Leadership matters." We are thrilled to have Deb Stone speaking this year on Leadership and how we can get the best results and performance for our practices.

Fundamental of Veterinary Marketing
Presenter: Leslie Gutierrez
Date: July 18, 2018


Leslie Gutierrez will be discussing the fundamentals of veterinary marketing. Leslie will help you evaluate your current marketing efforts and identify current marketing methods to improve your Hospital's marketing plan.

In addition to our Annual CE meetings, each of our board members hosts regional meetings on a variety of topics. Regional meetings are generally held on the 3rd Wednesday of every month between 12p-2:30pm.  If you would like more information on a regional meeting, or if you have topic suggestions, please email us at info@hvpma.com.

Past Continuing Education Opportunities

Upcoming Continuing Education Opportunities


When Pets Cross the Rainbow Bridge. Pet End of Life Services and the Impact on Business, Clients and Staff
Presenter: Fond Memories
Date: June 23rd, 2018


Join us as we take a party bus to tour Fond Memories and learn about the impact end of life services has on our practices.

Phase Training Workshop
Presenter: Dr. Cindy McCauley
Date: June 20th, 2018


This meeting will be a hands-on workshop where attendees are encouraged to bring current training programs as well as their laptops for the editing or creation of those programs. The instructor will lead attendees through the evaluation of a few examples of phase training programs and then use the remainder of the time to facilitate the creation process. The goal of the workshop is for all attendees to walk away with either completed or thoroughly started training programs for immediate implementation within their hospital. 

Your Professional Image: Brand Management and Career Growth

Presenter: Carol Hurst, LVT, CVPM, CVJ

You're so busy developing your team and your clinic that it is only natural that your own development take a back burner.
What does professional development look like for the Practice Manager?

What you'll learn:
- Cultivating your professional image
- How social media can work for you (brand management)
- What growth opportunities are there within your practice?
- What growth opportunities are there outside of your practice?

Train the Trainer: EDGE Method
Presenter: Carol Hurst, LVT, CVPM, CVJ

Date: Feb. 20, 2019

-the pitfalls in current training systems
-learn a basic and easy to use EDGE method to help guide those who are in a training          role 
- see what this method looks like in action
- bring your own phase training program to compare, contrast and seek advice from your peers on (this is not a phase training program creation course)

2019 Topics

How to Train the Trainer
Onboarding
Performance Evaluations
Your Professional Image: Brand Management & Looking Ahead for Career Growth 
Transitioning to Management
Staff Motivation